Technical Services

The Technical Services department is focused on giving friendly and prompt service to our customers. We provide fully-supported turnkey solutions for document preparation with our award winning software. Our department is also known for its meticulous attention to detail in the programming and maintenance of our extensive forms library. We provide a wide range of interfaces to loan origination systems, and we have the ability to write custom interfaces for almost any system. You can be confident that our staff is more than capable of meeting your company's individual needs - without exception.

Leading our Technical Services department is Glen D. Rieke - Chief Technology Officer . Mr. Rieke graduated from Rice University in Houston, Texas, in 1982. Mr. Rieke has more than 19 years of experience in leading technical initiatives and developing software. Mr. Rieke began his career in technology as a software engineer at a NASA subcontractor. While he worked in the Space Program, Mr. Rieke received numerous awards commending his ability to solve problems through technology solutions – most notably the Silver Snoopy Award. The Silver Snoopy Award is awarded by the astronaut corps to individuals who have made noteworthy accomplishments in improving astronaut safety. This award has been received by fewer than 1% of the NASA workforce. After 10 years of service at NASA and prior to joining the Firm, Mr. Rieke worked for two highly respected and nationally known technology companies in Houston.

Working closely with Mr. Rieke is Patrick Rivers, Managing Director - Information Technology Mr. Rivers comes to our Firm with over 22 years of experience in software development and more than 10 years of management experience. Mr. Rivers graduated from the University of Texas in Austin in 1986 and he has held several positions in the area of software development during his illustrious 20+ year career with NASA subcontractors. Prior to joining the Firm Mr. Rivers was with United Space Alliance, a NASA subcontractor with more than 10,000 employees in three states, where he attained a position that is held by only 1% of software engineers in the company. Over the years, Mr. Rivers’ level of performance and contribution has resulted in numerous awards and recognition, including the Astronaut Corp's personal Silver Snoopy achievement award for significant contribution to flight safety and mission success, the Mission Operations Directorate Flight Director’s Office group achievement award for outstanding team performance, the USA President's award for exceptional achievement, two Quest for Excellence awards for outstanding teamwork and superior performance, and two Employee of the Month awards for teamwork and safety.